Same-Day Washer Repair Across Southern Ontario

Why Homeowners Choose Pegasus for Washing Machine Repairs

• Modern Electronics Specialists

  Today’s washing machines are highly computerized with advanced control boards, sensors, and inverter motors. Our technicians are trained on these complex systems across all major brands — repairs that many local services simply won’t attempt.

• Full-Cycle Verification

  Every repair ends with multiple complete test cycles on every setting. We make sure your washer performs perfectly before we leave, so you’re not dealing with the same problem again next week.

• Service Guarantee

  Every repair is backed by our industry-leading warranty for your peace of mind. We stand behind our workmanship long after we leave.

• Same-Day Laundry Rescue

  A broken washing machine quickly disrupts your entire household routine. We prioritize local washer repairs so you can get your laundry — and daily life — back on track fast.

• Honest & Family-Run

  As a family-owned business, we always give you straight, unbiased advice on whether repairing your washer is the right choice or if it’s time to replace it.

• Highly Rated Precision

  From Hamilton and the GTA to Niagara and London, homeowners trust us with their washing machines. Our excellent reviews reflect our commitment to quality repairs and honest service.

Real Washer Repair Cases

Real Neighbours. Real Laundry Days Spinning Smoothly Again.

Breanne Forbes

When our washing machine broke, Pegasus replied to my inquiry quickly. They were also able to send a technician right away. Emil was no-nonsense and was able to pinpoint what parts needed to be replaced. He couldn't repair it that day because one of the parts needed to be ordered from BC, but when the part arrived, Emil returned right away to complete the repair. We're very happy with the service we received and the results, as our washing machine has been working perfectly ever since.

Constance Dagnon

They were very quick to reach out when I submitted a contact form. They had someone out the next morning to look at my washing machine, and Peter was friendly and quick to diagnose the issue. The replacement part was in within a week and Peter completed the repair very quickly and with friendly service. I will be calling again if I have appliance repair needs!

carmen c

Pegasus Appliance Repair has been wonderful every time we have needed urgent repairs. They are professional and always have a positive response in repairing and also explaining what went wrong with the appliance. Michael was our most recent technician who fixed a complex and very technical washing machine issue quickly and walked us through getting it up and running again 🙂 Thank you Pegasus!

Brenda Howard

Pegasus Appliance Repair I give 5 stars all the way they were fast and professional. Igor was awesome he diagnosed our washer problem within minutes !!!!! very highly skilled just a joy to deal with he explained everything to my husband and I about what needed to be fixed and why!!!! Awesome company I shall be keeping this business card in our home repairs file for the future!!!!! Thank you so much a very happy and satisfied Customer. Brenda and John Howard

Rachel Harsevoort @rachelinrealestate

Broken washing machine and loads of baby laundry! Yikes!
Pegasus was here within just a few hours to diagnose and were able to order the part immediately! Within a 3 hours the part was in and they were back to repair! In under 6 hours my machine was fixed and my laundry got done! Would definitely call again and recommend!

Tammy Middleton

Chose Pegasus based on the great Google reviews. Peter was punctual, polite, communicative and efficient! Price was reasonable as well.
My washer issue was diagnosed and repaired within 4 days, including needing to order a part. 100% would recommend to anyone.

Dave Campbell

had a problem with a door latch on our LG washing machine. Called them at 6 pm on a Sunday, they answered the call and scheduled a service call the next Day. Adrian, the tech arrived, diagnosed the problem, ordered parts and back to us within 3 days. Great service, quick, reliable and professional I would recommend Pegasus anytime for your appliance repair.

Tom Skublics

This company was a pleasure to deal with from start to finish. I requested an appointment through their online portal because it was after hours on a Saturday. The promised phone call came the next morning (Sunday) and an appointment was booked for Monday, a 2 hour window. The repairman Sergey sent me a text when he was 20 minutes away. He arrived on time, thoroughly assessed the problem and explained everything. He had to order a new part - it's a 12 year old washer but well built. He said it might be Thursday - he ordered the part immediately, right there on his phone. Well I got a call Tuesday afternoon, part has arrived, with an appointment for Wednesday at Noon! Same situation, Sergey showed up right on time, did the repair, tested everything. A very friendly guy and Excellent work! Considering the 2 visits, the part, and the excellent service, the price seemed fair to me. Thanks!

Doug Prior

This was the first time using this company. They were great, we called late one day and had an appointment for the next day. Adrian diagnosed the problem with our leaking washer quickly and provided the quote before leaving. No high pressure sales just a link on the quote that we could indicate whether they could proceed or not. The part took a couple of days and they booked the follow-up appointment. Adrian was quick, efficient and very friendly - our pets liked him! If needed we will use them again.

Paul Winward

Igor came on time (actually early), diagnosed the problem with my washing machine within minutes, and gave me professional advice on how to proceed. The machine could be fixed, but Igor said it would cost too much so I should start looking for a new machine. He stands to make no money from me by offering this advice and that meant a lot to me. I will absolutely call again when I need an appliance repaired.

Hiyab Maereg

Had a great experience with Pegasus! I reached out on Sunday and had someone follow up with me within 20 minutes and book for the next morning.
They sent a technician named Igor who was punctual, kind, informative, and very quick to fix my washing machine that was broken for weeks. The cost for labour and parts was fair and the diagnostics + repair took less than one hour total. Definitely would recommend.

Raluca Schen

I recently dealt with Pegasus, for a service appointment on an issue with a washing machine and got an immediate appointment the following day. The technician was on time, knowledgeable and was able to point out the issue quickly and ordered the necessary parts. Once the parts were available the technician came out and thoroughly repaired the machine and cleaned up the work area. Excellent knowledgeable service. Thank you!

Chris Robertson

This was our first time using Pegasus. They promptly scheduled service call and provided an appointment window for the next morning. The technician Adrian messaged when he was about half an hour from arriving. He diagnosed the issue quickly, provided a quote and had the necessary parts to service our LG front load washer. Adrian was friendly and professional, his work was fast and tidy and he provided some other tips on washer maintenance that were very helpful. He showed me the worn/damaged part that he replaced as well. I would highly recommend Pegasus and particularly Adrian!

Sue Klimczuk

My washer stopped running due to the start dial. I called Pegasus and they booked an appointment for the very next day. Their technician arrived earlier than the time window. was very polite, very knowlegeable and fixed the problem. The repair cost was extremely reasonable and saved me a lot of money instead of having to buy a new one. Highly recommend Pegasus for any major appliances.

Sue K.

Melanie Deppe

Had an issue with our washing machine and Pegasus got someone here quickly! Adrian came and was fantastic! Super friendly and professional. He knew what the issue was very fast and picked up the part the next day, returned and fixed the issue. He was super polite as well, which I personally don’t see in most service techs these days. Now we have a reliable appliance service for the next time we have an issue. Thanks Pegasus and Adrian 🙂

Michael Glas

Igor was fantastic. I called Monday evening and Igor was there early the following morning. He diagnosed both appliance issues (would you believe the fridge and washing machine leaked at the same time!). We needed parts which took a week to arrive (reasonable) and Igor was back quickly to make the repairs.

Service was friendly, prices were transparent, and payment secure. Will definitely use Pegasus again. Thank you for the double-save!

Farah H.

I called this morning and they were able to come within the hour. They diagnosed the issue, repaired our LG washing machine and we are back up and running before lunch! Very grateful for their quick service and Adrian was very knowledgeable! Thank you!

Al

Adrian arrived on time and was able to diagnose the problem on our Maytag washing machine very quickly. Unfortunately the replacement part was not available locally and had to be ordered from the warehouse so he returned the following day to complete the job. Adrian was very professional and did a great job.

Lori A

Adrian was professional, friendly and provided exceptional service. Our Whirlpool washer wasn't working correctly, He diagnosed quickly, advised a new pump needed to be ordered, gave me a quote. Arranged to repair. He was here the next day! Installed pump, works perfect! Really great service, friendly staff. Highly recommend. Will use them again if future need arises.

Judy Dynes

Adrian was very friendly and efficient. He was more than happy to explain what the problem was with the washer and what needed to be done to fix it and how long it would take to get parts. He was back in a couple days like he said and the washer is fixed. Would highly recommend this company and him.

Washing Machine Brands We Repair

The Washer Problem That Doesn’t Go Away on Its Own

Most washer issues don’t start as breakdowns. It’s usually a smell, vibration, or buildup around the door gasket. Over time, that turns into mold, residue inside the drum, and a washer that never really feels clean.

Quick fixes don’t solve this. Wiping the gasket or running a cleaner might help for a bit, but the source is usually deeper — inside the drain system, pump, or internal components.

At Pegasus, we don’t just treat the symptom. Every repair includes a full inspection of the drum, gasket, and drain path to make sure the issue is actually resolved — not temporarily masked.

This is why homeowners and landlords across Southern Ontario trust us. We get washers running clean, stable, and usable again.

Still dealing with that washer smell? Here’s why it’s often not the washer itself.

REQUEST A REPAIR CALL (289) 812-8120

Washer Repair Across Southern Ontario – From Our Local Hubs to Your Door

At Pegasus, we’re a family-owned business with 8+ local service hubs across Southern Ontario. That means a technician who knows your neighbourhood is never far away — whether you’re in Hamilton, Brantford, St. Catharines, Kitchener, Oakville, Mississauga, Burlington, or London.

We serve homeowners, landlords, and property managers throughout the region with the same honest, no-surprise approach that built our reputation. When your washer breaks down, we get it fixed fast so your laundry — and your daily routine — can get back on track.

Washing Machine Maintenance Tips

Want to keep your washer running smoothly for years and avoid unexpected breakdowns? Our repair experts see the same preventable issues on jobs every week. Here are a few simple, practical tips that actually make a difference for homeowners like you:

• Inspect your washing machine’s hoses and fittings.

  A burst hose is one of the most common (and messy) calls we get. Every few months, take 30 seconds to check the hoses behind your machine for cracks, bulges, or fraying. If anything looks worn, replace it right away.

  We strongly recommend stainless-steel hoses — they last much longer than the rubber ones that come with most machines. Changing them every 3–5 years is cheap insurance against a flooded laundry room.

• Position your washing machine properly.

  Give your washer at least 4 inches of breathing room from the wall so hoses don’t kink or rub. And make sure it sits perfectly level — even a slight tilt causes extra vibration that wears out bearings and suspension parts faster.

  Most machines have adjustable legs you can simply twist to level them. It takes two minutes and can add years to your washer’s life.

• Don’t overload your washing machine.

  Bigger loads may seem efficient, but they put serious stress on the drum, bearings, and motor. Stick to the manufacturer’s recommended maximum load size — your machine will run quieter, cleaner, and last longer.

• Use the right amount and type of detergent.

  Too much detergent (or the wrong kind) is one of the fastest ways to shorten your washer’s life. High-efficiency machines especially need low-sudsing HE detergent — check your manual and measure carefully.

  Less really is more. Excess suds leave residue that builds up in hoses and the drum, leading to odors and poor performance.

• Remove finished laundry loads immediately.

  Wet clothes left sitting in a closed washer are a recipe for mildew and that musty smell nobody wants. As soon as the cycle ends, move the load to the dryer or at least crack the door open to let air circulate.

  Leaving the door open after every wash is one of the easiest habits you can build to keep your machine smelling fresh.

• Clean your washing machine once per month.

  Your washer cleans your clothes — but who cleans the washer? Detergent buildup and grime inside the drum and hoses cause most long-term problems we see.

  Once a month, run an empty hot cycle with 2 cups of white vinegar in the dispenser and 1 cup of baking soda straight in the drum. Follow it with a second rinse cycle. Wipe the door seal and exterior while you’re at it — it takes 10 minutes and keeps things fresh.

• Regularly clean out the drain pump filter.

  Hair, lint, coins, and socks love to hide in the drain pump and cause clogs, vibrations, or drainage issues. Most machines have an easy-access filter behind a small door at the bottom front.

  Check and clean it every 4–6 weeks — it’s quick and prevents a lot of emergency service calls.

Washing Machine Repair FAQs

Here are the questions we hear most often from homeowners, landlords, and property managers across Southern Ontario:

• How do I stop my washing machine from shaking?

  Shaking or walking across the floor is usually caused by an unbalanced load or a machine that’s not sitting level. First, try smaller loads and make sure the machine is perfectly level (you can adjust the feet by twisting them). If it still shakes violently, the suspension springs or drum bearings may be worn. Give us a call — we can usually fix it on the first visit.

• What should I do if my washing machine is spinning too fast or making loud noises?

  Loud grinding, banging, or vibrating during the spin cycle almost always points to worn drum bearings, a broken suspension part, or an unbalanced drum. It’s best not to keep running it — the longer it goes, the more damage it can cause. Call us and we’ll diagnose and repair it quickly so you can get back to normal laundry days.

• Why won’t my washing machine water get hot?

  Most of the time this isn’t a washer problem at all — it’s your home’s hot water supply. Check that your water heater is working and that the hot water valve behind the machine is fully open. If the rest of the house has hot water but the washer doesn’t, give us a quick call and we’ll check the inlet valve on the machine.

• Why won’t my front-loading washing machine drain or spin?

  Front-loaders are great at cleaning but they’re more prone to drainage issues. The most common fix is a clogged drain pump filter (usually behind a small door at the bottom front of the machine). Clean it out first — it takes five minutes. If it still won’t drain or spin, the pump itself may need replacing. We can usually take care of it the same day.

• Why is my washing machine making humming noises but not filling with water?

  A humming sound with no water usually means the water inlet valve is stuck or the drain pump is trying to run but can’t. First, make sure the water valves behind the machine are fully open. If they are, the inlet valve or pump is likely the culprit. We see this often and can usually swap the part in one visit so you’re not stuck without clean clothes.

• Do you charge a service call or diagnostic fee?

  Yes — our diagnostic service call is $99. This fee covers the technician coming to your home and doing a proper diagnosis so you get a clear, upfront quote before any work begins. If you decide to proceed with the repair, the full $99 is applied directly toward the cost of the repair. No hidden fees, no surprises — ever.

Ready to Get Your Washing Machine Back on Track?

Book your repair today and save $25 on any washing machine service with our local team.

DISCOUNT COUPON

25$ OFF ON ANY WASHING MACHINE REPAIRS Redeem on repairs only

REQUEST A REPAIR CALL (289) 812-8120