Your privacy is important to us. This Privacy Policy explains what information Pegasus Appliance Repair (“we”, “us”, or “our”) collects, how we use it, and the choices you have. It applies to all visitors and users of https://pegasusappliancerepair.ca/ and any related pages we operate.

Information We Collect

We collect personal information that you voluntarily provide when submitting a service request, contacting us, or booking an appointment. This may include:

  • Name
  • Phone number
  • Email address
  • Service address
  • Appliance details or issue description

We may also automatically collect technical information (like IP address, browser type, and device information) for security, analytics, and site performance purposes.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide appliance repair services
  • Book and manage appointments
  • Improve our website and customer experience
  • Measure and optimize our advertising campaigns
  • Prevent fraud and maintain the security of our website

The personal information we collect from users may be shared with third parties to book meetings with clients, to ask for reviews or to perform our services for our customers. These third parties only have permission and are obliged to use this information for these purposes and nothing else.

Advertising & Analytics

We use Google Analytics and Google Ads to understand site traffic and measure ad performance. As part of this, we may use User-provided data collection (Enhanced Conversions) and Google Signals.

We may share limited customer information (such as name, phone number, and email) with Google for advertising measurement. This data is securely hashed before it is sent to ensure your privacy. Google uses this to match your site interactions with your Google account without identifying you personally. We also use Google Signals to associate visitation information with Google accounts of users who have consented to ads personalization for cross-device reporting.

Our website may use cookies or similar technologies for:

  • Google Analytics (traffic insights and cross-device tracking)
  • Google Ads conversion tracking
  • Local Services Ads reporting
  • Call tracking or form tracking tools

You can opt-out of these features by using the Google Analytics Opt-out Browser Add-on or by managing your preferences in Google My Ad Center.

Third-Party Services

Our site may contain links to external websites. We are not responsible for the content, security, or privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal information.

Data Protection & Retention

We take reasonable precautions to protect personal information from unauthorized access, disclosure, or misuse. Information is stored only as long as necessary to provide services or as required by law.

Your Choices & Rights

You may choose not to provide certain personal information; however, doing so may limit our ability to provide repair services.

At any time, you may request to:

  • Update or correct your information
  • Request deletion of your information (where legally permitted)
  • Ask how your information has been used

To make a request, simply contact us using the information on our contact page.

Children’s Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective date: January 1, 2020 (last updated: March 2026)